About Qualified
Piper, their AI SDR agent, engages inbound buyers via text, voice, and video on your website. It qualifies visitors, books meetings, sends follow-up emails, and delivers personalized offers. Asana saw 22% more pipeline. Sinch says Piper does the work of 13 SDRs. Salesforce-native.
What users say
What users love
- Piper qualifies and books while the visitor is still on site. Text, voice, and video
- Asana: +22% pipeline. Sinch: Piper replaces 13 SDRs
- Bidirectional Salesforce sync. No CSV imports, no manual updates
- Piper Email follows up automatically after website conversations
Common complaints
- Salesforce-only. If you run HubSpot, Qualified won't work natively (per G2 reviews)
- Setup needs a dedicated RevOps person or Salesforce admin (per G2 reviews)
- No public pricing. Enterprise contracts only (per G2 reviews)
- Reporting customization is limited compared to standalone BI tools (per G2 reviews)
Qualified pricing
Starting from Custom pricing. Contact sales for pricing.
Feature comparison
| Feature | Qualified | Drift |
|---|---|---|
| AI lead qualification | ✓ | ✓ |
| Meeting booking | ✓ | ✓ |
| Post-booking nurturing | — | — |
| Multi-channel outreach | — | — |
| Native Salesforce | ✓ | ✓ |
| AI conversation engine | ✓ | ✓ |
| Lead routing | ✓ | ✓ |
| Live chat widget | ✓ | ✓ |
| Help center / KB | — | — |
| ABM / account targeting | ✓ | ✓ |
| Email outreach | ✓ | — |
| Visitor identification | ✓ | ✓ |
| Analytics & reporting | ✓ | ✓ |
| API access | ✓ | ✓ |
| WhatsApp / Telegram | — | — |
| Free trial | — | — |
Setup and onboarding
Technical setup
Requires Salesforce Enterprise or above. JS snippet on website + Salesforce managed package. Typical implementation takes 2-4 weeks with Success Architect.
Qualified integrations
Qualified reviews
Verified reviews for Qualified are being collected from G2 and Capterra. Check back soon.
Frequently asked questions
What is Qualified used for?
Piper, their AI SDR agent, engages inbound buyers via text, voice, and video on your website. It qualifies visitors, books meetings, sends follow-up emails, and delivers personalized offers. Asana saw 22% more pipeline. Sinch says Piper does the work of 13 SDRs. Salesforce-native.
How much does Qualified cost?
Qualified uses custom pricing. Contact their sales team for a quote.
What are the main pros and cons of Qualified?
Pros: Piper qualifies and books while the visitor is still on site. Text, voice, and video. Asana: +22% pipeline. Sinch: Piper replaces 13 SDRs. Bidirectional Salesforce sync. No CSV imports, no manual updates. Piper Email follows up automatically after website conversations.
Cons: Salesforce-only. If you run HubSpot, Qualified won't work natively (per G2 reviews). Setup needs a dedicated RevOps person or Salesforce admin (per G2 reviews). No public pricing. Enterprise contracts only (per G2 reviews). Reporting customization is limited compared to standalone BI tools (per G2 reviews).
What integrations does Qualified support?
Qualified integrates with Salesforce, Marketo, Slack, ZoomInfo, LinkedIn, Outreach.
How hard is it to set up Qualified?
Setup complexity is high. Connection type: native-integration. Requires Salesforce Enterprise or above. JS snippet on website + Salesforce managed package. Typical implementation takes 2-4 weeks with Success Architect.
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