Ready-made chatbot flows

Automate FAQ answers, free your team for hard cases

A chatbot handles repeated questions and routes complex ones to the right teammate, so agents focus on conversations that actually need human judgement.

The chatbot qualifies the request and forwards it to the right teammate

The chatbot from this template:

  • Qualifies the visitor's request
  • Forwards complex requests to the right teammate
  • Resolves common questions with prepared scripts
Automate FAQ answers, free your team for hard cases

Hand off repeated questions to a chatbot

Many questions repeat: business hours, pricing, return policy, integration support. A chatbot handles them with prepared scripts so agents focus on edge cases that need human judgement.

FAQ chatbot screen

Qualify and route requests automatically

The chatbot asks introductory questions, gathers data, and routes the conversation to the right team. No more visitors waiting in the wrong queue.

Launch this chatbot in your Dashly account

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